We are glad to exchange any full price, unworn, unwashed merchandise within 10 days of receipt of your on-line order. All items that are returned for an exchange or refund must be unworn and have their original tags and packaging. All sales final on sale merchandise, markdowns, jewelry and books. The buyer is responsible for any return shipping costs. JF & SON is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. Sales are FINAL after 10 days of purchase.
Returns should be addressed to: JF & SON 230 5th Ave Suite 1107 NEW YORK, NY 10001 Your return will be processed as soon as possible but allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.
Orders are processed the following business day, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the next business day. Orders are processed from New York, NY. Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone. All shipments within the U.S. are sent by USPS Priority Mail unless otherwise instructed. Buyer will receive a shipment confirmation email with the shipping tracking number. Signature required. Residents of New York will pay state tax on their purchase (8.875%).
International orders will be shipped via USPS Express Mail International. Expected arrival date for international orders is approximately 10-14 days from the order date. Buyer will receive a shipment confirmation email with the shipping tracking number. For international orders, a customs duty will be charged to you depending upon the country in which you reside. JF & SON is not responsible for payment of this duty.
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